Wednesday, June 26, 2024

What It Means To Be Human, Or The Argument For Accessibility and Universal Design

 If asked to briefly describe a human being, most people would likely bring up common characteristics: two legs, two arms, two eyes, two ears, etc.  This description lacks the true essence of humanity, though.  According to the Artificial Intelligence site ChatGPT (an algorithm designed to pull from decades of human-created information and content), “A human being is a complex, sentient creature with emotions, intellect, and creativity, capable of forming relationships and altering the environment” (ChatGPT, 2024).  When viewed from this perspective instead, it does not matter how many legs, arms, eyes, or ears the individual has—as long as he/she/they is a sentient creature that can form these kinds of relationships.  If so, then society must acknowledge that he/she/they is a human being and therefore should be given the same opportunities, rights, and privileges that each of the rest of us has.

This concept—that humanity resides in our capability to think rather than our ability to use a specific part of our body in the common way—is what drives inclusive design, and by extension, inclusively designed learning.  Learning is part of the human experience, and once a person becomes a student, it is the responsibility of the instructor to ensure that he/she/they have access to all content presented in the course.  Before taking the course “Design of Accessible and Inclusive Digital Learning” through Arizona State University, I understood these concepts as sort of a checklist within my day-to-day life as a teacher.  Now, they are more of a necessity.  The empathy challenges made me realize that adding inclusive design to my content isn’t just checking a box—it is making what I teach and what I create available to all of my students, rather than only most of them.     

During this course we focused on making content accessible for learners in several key areas: vision, hearing, mobility, and universal design.  For vision-impaired individuals, we practiced by creating an infographic that was accompanied by descriptive text, including alt text for individual images.  This technique would help learners who use screen-readers because their tools could read the description of the image to them.  Since the prompt was to take on the role of “an instructional designer at a software development company,” I took inspiration from the fictional universe of the Terminator and assumed the character of someone working for Cyberdyne Systems.  My infographic is shown below.

The image is a vibrant infographic emphasizing the principles of creating accessible digital content. It has a black background accented with stars in various colors. At the top is the company logo, consisting of a red triangle divided into three sections, with the topmost section resembling a diamond. Above the triangle is the word "SKYNET," and below are the words "CYBERDYNE SYSTEMS." Beneath the logo is the heading in bold white text: "AT CYBERDYNE SYSTEMS, WE POUR ON EXCELLENCE." The infographic is divided into four primary segments, each with a large bold letter on top forming the acronym P.O.U.R.: 1.	P (Perceivable) (left, red background): o	An illustration of a terminator robot reading a book. o	Text: o	PERCEIVABLE o	All users must be able to understand your content. o	 o	- Add text descriptions to images and closed captions to videos (WCAG 1.1.1/1.4.8). o	- Use higher contrast, especially for text or important images (WCAG1.4.1/1.4.3). - Check that your text size and font are legible (WCAG 1.4.8). 2.	O (Operable) (right of P, light grey background): o	An illustration of a terminator robot using a computer and pointing to the screen with its other hand resting on the keyboard. o	Text: o	OPERABLE o	All users must be able to interact with your content. o	 o	- Implement headings and links to help users navigate (WCAG 2.4.1/2.4.4/2.4.6). o	- Ensure content can be navigated with a keyboard, not just a mouse (WCAG 2.1.1/2.1.2). - Make time-controlled material adjustable (WCAG 2.2.1). 3.	U (Understandable) (left, below P, red background): o	An illustration of a terminator robot reading an instruction manual with a lightbulb near its head. o	Text: o	UNDERSTANDABLE o	All users must be able to comprehend your content. o	 o	- Use common language and clear instructions (WCAG 1.3.3/1.3.1/3.1.4/3.1.5/3.3.2). o	- Use language and grammar conventions (WCAG 3.2.3/3.2.4). - Clearly state the language in use (WCAG 3.1.1/3.1.2). 4.	R (Robust) (right of U, red background): o	An illustration of a terminator robot connected to multiple technology devices with wires and holding a digital tablet. o	Text: o	ROBUST o	Your content must be able to interact with users’ technology.  o	- Use descriptive metadata that will support search engines and devices that access your content (WCAG 2.4.2/4.1.1).  o	- Ensure that content can be accessed from a variety of devices and in multiple formats (WCAG 2.4.5). - Request feedback on accessibility features from users. At the bottom of the infographic, there is an additional text in white on a black background: Source: https://aem.cast.org/create/designing-accessibility-pour The Terminator character is a trademark of StudioCanal.


For hearing-impaired individuals, we practiced by creating the transcript and/or subtitles for a video included in a website for a non-profit organization.  These techniques would help individuals because it would allow them to understand information presented in an audio format. I chose to do both strategies, and my version of the video with subtitles included is shown below.



For mobility-impaired individuals, we practiced by reviewing a non-profit organization’s (mock) website for any potential accessibility pitfalls.  Although we were instructed to update the website for all accessibility issues, this included mobility-impairment problems.  To do this, I looked for areas where it was difficult to navigate around a page using the tab or arrow keys, or where content that could/should be linked was not, and then added in links.  A screenshot of one of my web content pages is shown below.

A screen capture of a website page.  The title banner reads "Module 1: Introduction to GreenPath".  There is a list of page links on the left side that include the Homepage, Module 1, Module 2, Module 3, Module 4, and Module 5.  The center of the page includes a section titled "Big Idea" that includes a summary of the page's contents.  The next section has the heading "Greenpath's Goals" and each goal is listed below it  in dark green text with a short description in black text.


To practice universal design for learning (UDL), we focused on techniques that would make content more easily navigable to every user (regardless of ability or impairment level).  This also included increasing engagement levels with the content, which is desirable for both learners and instructors in all content areas.  I did this in several ways, including designing a “Knowledge Check” for learners based on the contents of the non-profit website.  A screenshot of one of the questions is shown below.

A question in white text on a purple background reads "Match the following ecosystems to a unique type of wildlife that can be found there, according to Module Two."  Five images each show different landscapes including a desert, a river, a plateau, a mountain, a standing red rocks.  Below the images are five options: Coyote, Mule deer, Black bear, Beaver, and Greater Roadrunner.


Instructors can also implement Culturally Responsive Teaching (occasionally referred to as CRT, although it should not be confused with the controversial Critical Race Theory) to support UDL.  The goal of CRT is to draw on student/learner backgrounds to provide them with multiple means of engagement, multiple means of representation, and multiple means of action and expression (CAST, 2018).  The GreenPath Learning Hub website that we updated for this course (first for overall accessibility and then later for principles of UDL) could be easily updated to integrate concepts of CRT.  Working with the concept that GreenPath is a non-profit organization located in Arizona whose primary goals are to protect natural habitats and educate communities about sustainability, I believe that it would be effective to add in a page that explains how GreenPath has directly worked with specific communities in Arizona.  This will allow volunteers who are learning on the site to feel a sense of ownership and connection toward the goals that the organization has.  

Incorporating Culturally Responsive Teaching in the classroom is considered a “best practice” in the field of education because it is an “existing practice that already possesses a high level of widely agreed effectiveness” (Hargreaves et al., 2012).  As a high school teacher, I’ve been exposed to the concepts of Culturally Responsive Teaching for all of my career (and for some time prior to it, while still in college).  The information presented in this course aligns well with what I’ve read, learned, and practiced over the years, and strengthens my belief that it is a foundational strategy for engaging learners in content. As I look toward the future and perhaps one day leaving the classroom, my goal is to become a curriculum designer.  As such, the concepts of UDL, CRT, and accessible design will become much more impactful because I will have a chance to employ them on a much larger scale.  The idea of replacing outdated textbook or standardized testing questions is invigorating and inspiring.  Until then, though, I will use these strategies to support each student who walks into my own classroom and ensure that he/she/they are able to reach and surpass both academic and personal goals.

Six Weeks Later, Still Learning (and Laughing at Myself)

Six weeks ago, I wrote about how evaluation is more than just assessment; it’s a thoughtful, multi-layered process grounded in curiosity, co...